TERMS OF USE
Vas-e.gr is an online store selling products via the Internet created by the sole proprietorship under the name “ΒΑΣΙΛΕΙΑΔΟΥ ΠΑΡΑΣΚΕΥΗ ΤΟΥ ΕΜΜΑΝΟΥΗΛ” (“Business”) and operates at the email address vas-e.gr under the terms and conditions are listed below. The use of the online store presupposes the acceptance of all the following terms and conditions.
BUSINESS DATA:
NAME: ΒΑΣΙΛΕΙΑΔΟΥ ΠΑΡΑΣΚΕΥΗ ΤΟΥ ΕΜΜΑΝΟΥΗΛ
OCCUPATION: BOOKSTORE
Tax Office: KATERINHS
Tax Identification Number: 108511473
Γ.Ε.Μ.Η. NUMBER: 052422648000
ADDRESS: 1 ADRIANOUPOLEOS AND THESSALONIKI GONIA, 60100, KATERINI
Email: brightsuppliers9@gmail.com
PHONE NUMBER FOR ORDERS: +30 2351 038898
Contract of use
The visitor / user of the services of the website as well as all its elements must carefully read the terms of use before visiting or using them. If he does not agree, then he must not use the services and content of the website. After reading the terms visit / use of the website implies that the visitor / user has understood and has fully accepted the terms of use in their entirety, ie all the terms that apply to all content, pages, graphics, images , photos and files contained on the website.
The visitor / user is kindly requested to check the content of the terms of use for possible changes. The continued use of the website even after any changes in its terms of use means the unconditional acceptance by the visitor / user of these terms, as they apply.
By entering the website you declare that you are an adult and have legal capacity, and you commit that you will not allow the use of your data and password by minors or persons legally incompetent. If such information is used of your data and password, you are personally responsible and our store bears no responsibility. For this reason, please follow the basic rules of online security.
In any case, by submitting an order, we consider that you have already read, understood and accepted explicitly and unreservedly all the terms and conditions of operation of our online store. If you do not agree to any of these terms, please contact us before completing your order.
Staying and using the website after any changes have been previously published in the Terms of Use constitutes your binding acceptance of the updated Terms of Use. Any modification or change, of course, is not valid and does not affect the orders already placed for execution. Whenever the Terms of Use are no longer accepted by you, you should immediately stop using the website.
The Company reserves the right to temporarily or permanently terminate part or all of its services, without any notice, at its sole discretion.
You are able to access most areas of the website without registering. However, there are some areas that are only accessible with your registration. We may modify all or part of these terms of use from time to time without notice to you. Therefore, you should check the terms frequently so that you are aware of your existing rights and obligations at any given time.
Acceptance of terms of use and transactions
Before the final submission of the order, you will be asked to accept the Terms of Use of our online store. By choosing to accept them, you declare that you have read and fully agree with the terms of transactions and the terms / ways of ordering, sending and returning the products. It is also self-evident that you should carefully read the descriptions and information of the products you choose to buy, so that you know their characteristics before you receive and use them.
Modification of terms of use
The company reserves the right to modify or renew without notice, the terms and conditions of transactions and use of its online store.
Liability Disclaimer
The company is not responsible for any errors in features or photos and reserves the right to change prices without notice. The transport of goods is done on behalf and with the responsibility of the buyer.
Visitor / user responsibility
visitor / user of the pages and services of the website assumes responsibility for any damage caused to the website by misuse or improper use by the relevant services.
Limitation of Liability
Under any circumstances, including the case of negligence, the website is not responsible for any kind of damage suffered by the visitor / user of the pages, services, options and contents of the website, which he proceeds on his own initiative and with the knowledge of the terms herein.
The website does not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that errors will be corrected.
Also, the website does not guarantee that the same or any other related site or the “servers” through which they are made available to you, are provided to you without “viruses” or other harmful components.
Links, hyperlinks, hyperlinks to other websites
The website does not control the availability, content, privacy policy, quality and completeness of the services of other websites, to which it refers through links / hyperlinks / hyperlinks. Therefore, for any problem that occurs during their visit / use, you must go directly to the respective websites, which have the relevant responsibility for the provision of their services. The Company in no case should be considered as embracing or accepting the content or services of the websites to which it refers or that it is connected to them in any other way.
Newsletters
By subscribing to the Newsletter, by filling out the relevant form on the Website, you benefit from updates on new products and offers of the online store.
In order to subscribe to the newsletter of the website, you will need to provide with your free consent the address of your e-mail (e-mail).
The newsletters, which the visitor / user of the services of the website receives by registering in the mailing lists (mailing lists) are its intellectual property and are protected by the relevant provisions of Greek legislation and international conventions. The Company reserves the right not to register a person in the recipient lists or to delete him from them.
You have the right to update at any time – modify the details of your registration on the Website, through the corresponding selection of the relevant field in your account.
Cancel your account from the Website
We reserve the right at any time to terminate unilaterally and delete your account without prior justification.
Users are responsible for all operations carried out with their password and are obliged to immediately notify the Company, of any unauthorized use of it and of any, (even possible) security breach.
This information is not disclosed by the Company to third parties, except in the cases described in the “Privacy Policy” section. The Company is not responsible for any damage or loss that may arise from the arbitrary or illegal use of the password by third parties, due to its leakage, or for any other reason and reserves the right to claim compensation from the user, in case he suffers any any kind of damage from the arbitrary or illegal use of the password.
PAYMENT POLICY
You can pay in the following ways:
Debit / Credit card
Visa
MasterCard
American Express
Maestro
Bancontact
JCB2
Diners Club International
With cash at the physical store
By card in the physical store
Pay on delivery
In case of cash on delivery the extra charge is 2 euros.
In our online store, no card or transaction data is stored, except for the reference to the transaction that took place. If you choose to pay by debit or credit card, you agree that the order entails payment. The process of clearing your payment is carried out through the electronic payment platform of the respective credit institutions that become responsible for ensuring the absolute security of your transactions in our online store. For purchases you make by debit or credit card, you should follow the instructions found on the Website. In the order form you will find, you must fill in the number, the expiration date of your debit or credit card, the name of the holder and the three-digit number (cvv).
Your debit or credit card will be debited, provided the data and its validity are checked and certified. You are solely responsible for the correct registration and truth of your debit or credit card details and the card used for each transaction should belong to you. Debit or credit cards are subject to validation and approval checks by the issuer of each card. If the required payment approval is not obtained from our company, we are not responsible for any delay or non-delivery of a ordered product and we will not be able to complete the sales contract with you.
Payment security
The Company does not have access to your bank details, and does not store information about your bank or credit card. Therefore please enter your payment details in every order you place with us.
The Company will not be liable for any damages or losses (direct or indirect) of a member whose card is used illegally or used in an unauthorized manner.
The Company is not responsible for any damage that may be caused to your computer equipment by viruses, worms, spyware, or the like during your connection to our website. Please make sure you have an anti-virus program, firewalls and other computer protection programs up to date.
Issuance of receipt / invoice
There is the option of issuing a retail receipt or invoice. Invoice is issued to Companies and freelancers, if they fill in the following information when ordering: Company name, VAT number, Tax Office and profession for the self-employed.
SHIPPING CHARGES
The policy of charging for transport costs is as follows:
Shipping costs for all orders within the prefecture of Pieria are FREE. For orders outside the prefecture of Pieria, the shipping costs are € 3.80 to two kilos and another € 0.90 for each extra kilo of euros.
RETURN POLICY
Right of withdrawal of the customer
You have the right to return all the order you made through the online store or part of it, within fourteen (14) calendar days from the date that you or a third party, other than the carrier and indicated by you, acquired the physical possession of the goods.
Return Policy (Goods)
External – Aesthetic Defects
Upon receipt, the customer is obliged to unpack and inspect the products to confirm the absence of external or aesthetic defects and, if any, is entitled to refuse receipt of the product and return it to the distributor, otherwise to announce the existence aesthetic defects within ten (10) calendar days from the receipt of the product, while, in case of expiration of this period, he loses all relevant rights and accepts that the aesthetic defect was caused after the delivery of the product. The Company is obliged in a short time to replace this product with another, without the defect. However, in case the product is not available for any reason, you will be refunded any amount of money you paid when purchasing it, according to the refund process. In case of unconditional receipt of the item, it is considered that it was delivered in excellent external condition without external / aesthetic defects.
Returns of products charged by the COMPANY
The return of products is charged to the detriment of the Company:
- In all cases in which other than the sold are delivered, by type or quantity.
- In case during delivery the item has packaging damaged, completely or for the most part.
- In case it is found that the item has a manufacturing defect (if this is confirmed by the authorized repairer who provides the guarantee of good operation) or lack of quality, which quality has been previously agreed in writing with the Company.
- In case of damaged packaging, the customer has the right not to accept the receipt of the product from the beginning and to request its replacement, after consultation with the Company.
In cases of return charged by the company the products must be returned in the condition received by the customer and at the time agreed. Any delay on the part of the customer is justified only for reasons of force majeure, otherwise the right of replacement under this term is dismissed.
In any case, the return of the product to be replaced should be done together with all the documents that accompanied the product (eg DAT, Retail Rep. Etc.) and its complete packaging (unless it is a defect that found after delivery and the packaging does not exist or except in the case of a product whose packaging was received by distributors upon delivery of the item). The return of products charged by the Company will be made either by personal and means of transport of the Company or by courier excluded any other way.
After the return of the product and depending on the case, repair will be made if possible without reducing the value of the product, otherwise replacement if a similar product is available, otherwise cancellation of the transaction if the customer legally rejects the two previous ones, then, provided that the products will have been previously received and checked by the COMPANY, in case of cancellation, the refund to the customer will be made in the same way as their payment, with the care of the Company. In particular, in case of debit by credit card, the Company will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed to any transaction provided under the contract it has drawn up with the customer without any responsibility of the Company. most. The Company, following this information, does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract.
In case the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial offset of his claim. her vis-.-vis the customer.
Return of your online order is excluded if the following conditions are not cumulatively met:
- Before taking any action regarding the return of the product, you should contact the company either by phone or by sending an email to brightsuppliers9@gmail.com, in order to inform us about the intention to return the product or products that you received.
- The products must be in excellent condition, unused, without removing the special markings (eg labels) and be in their original packaging.
- Along with the products you must include all the documents that accompanied them (eg retail receipt, invoice and delivery note or change card).
Money return
When the products are received, they will be checked for their condition and if the terms of the company return policy are met, a credit note of equal value will be issued immediately, in order to use it in your next purchase (in this case, you should refer to your next online order, in the field “Remarks / Comments on the order” that there is a credit balance). In case you do not want the above credit note but a refund, the company is obliged to return to you within fourteen (14) calendar days the price received for the returned products and with the same means used to pay them. Specifically:
- If the payment was made by credit or debit card through the online store, the company, once it has received the price from the bank, will be obliged to inform the bank about the cancellation of the transaction and the bank will take any action provided. The company, after this information, bears no responsibility for the time and manner of execution of the rebuttal, which is regulated by the contract concluded between the issuing bank and the customer.
- If the payment was made by cash on delivery or deposit in one of our bank accounts, the refund will be made exclusively to the bank account that you indicate to us, noting the IBAN and the name of the beneficiary.
PRODUCT RETURN FORM
FULL NAME:
ADDRESS:
TEL. CONTACT:
ORDER NUMBER:
(RETURN CODE):
PURCHASE DATE:
PROOF / INVOICE NUMBER:
PRODUCT CODE AND DESCRIPTION:
REASONS FOR RETURN:
TO REFUND COMPLETE:
BANK:
IVAN ACCOUNT NUMBER:
NAME OF THE BENEFICIARY:
